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How We Protect Your Privacy at kupas 78

When you open an account with us, your personal information stays secure and private.

Account security verified at loginPayment details encrypted end-to-endYour data access and control rights
kupas 78 How We Protect Your Privacy at kupas 78
REACH OUR TEAM

Get Help With Privacy Questions

Our support team is here to answer any questions about how we handle your data or to help you exercise your privacy rights. Contact us through live chat, email, or phone — we respond to data access requests within 7 business days.

Team online

Live Chat

Open your account and head to the lobby. Click Support in the bottom-right corner — our team replies in real time during operating hours.

Email

Send a privacy inquiry to our data protection team at [email protected]. Include your account username and the details of your request.

Phone Support

Call our Indonesia support line during business hours. Have your account username and verification ID ready when you reach us.

HOW WE SAFEGUARD

Data Security and Your Rights

We encrypt all payment data and personal information using industry-standard protocols. Your account password is hashed and never stored in plain text.

Encryption

All deposits via DANA, OVO, GoPay and QRIS, as well as withdrawal requests, are encrypted end-to-end. Your payment details never pass through unprotected channels.

Data Retention

We keep your account data for the lifetime of your account plus 7 years as required by law. You may request deletion where local law permits, subject to legal hold requirements.

Cookie Control

We use cookies to remember your login session and game preferences. Adjust your browser privacy settings to manage cookies, or contact us to opt out of non-essential tracking.

Third-Party Sharing

We share payment data only with your bank or payment processor to complete transactions. We do not sell your personal data to marketing firms or other unrelated businesses.

Access Request Process

Email [email protected] with your account username and a photo ID. We'll send you a copy of all personal data we hold within 7 business days.

Correction and Deletion

Update your profile information directly in Account Settings. To request data deletion, submit a form through our Privacy Support — approval depends on local law and outstanding account obligations.

Privacy Policy – Frequently Asked

Here are the questions we hear most from players in Makassar, Denpasar, and across Indonesia about how we handle personal and payment data.

We collect your full name, email address, phone number, date of birth, and a copy of your government-issued ID to verify your identity. We also record your device IP address and browser type for security purposes. This information is required to comply with local regulations and prevent fraud.

We retain deposit and withdrawal records for the lifetime of your account plus 7 years, as required by financial regulations. Your payment method details (DANA, OVO, GoPay, QRIS account tokens) are encrypted and stored securely on our servers. You may request deletion after your account closes, subject to legal hold requirements.

Yes. Email [email protected] with your account username and a photo ID. We will compile and send you a complete copy of your personal data, account history, and transaction logs within 7 business days. This is your right under local data protection law.

You can close your account anytime through Account Settings. Deletion of personal data depends on local law and whether you have outstanding account obligations. Contact our Privacy Support team — we will explain what data can be deleted immediately and what must be retained for legal compliance.

Your password is encrypted using strong hashing algorithms and never stored as plain text. We recommend using a unique, strong password and enabling two-factor authentication on your account. Never share your login credentials with anyone, including our support team.

Yes, we use cookies to keep you logged in and remember your preferences. Essential cookies cannot be disabled, but you can control non-essential cookies through your browser privacy settings or by contacting our Privacy Support team with your preference.

Reach our Privacy Support team via live chat, email at [email protected], or phone during business hours. If you believe your data has been misused, we investigate immediately and will explain our findings and any corrective steps taken.